Returns & Exchanges
At ACE Peripherals, we strive to ensure your tech setup is perfect. If you are not completely satisfied with your electronics purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the 'Return Request' option next to your order history to receive a Return Merchandise Authorization (RMA) number.
Package Your Item
Place the product in its original packaging including all manuals, cables, and accessories to ensure a full refund and prevent damage during transit.
Ship to ACE
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Inspection and Refund
Once our technicians verify the condition of the hardware, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing